POLICY
Training
All our electricians and approved electricians are trained to the requirements of the current I.E.E. edition regulations (BS 7671).
They hold C & G certificates.
It is our company policy to ensure that all electricians attend C & G courses to keep them up to date with any current changes to the regulations and testing procedures.
All our operatives are briefed at regular intervals on changes to wiring regulations and Health & Safety matters and if it is considered necessary, formal written notification of changes is given.
We have an ongoing training programme, for First Aid, Working at Height, Asbestos Awareness etc.
All our operatives are employees.
All our operatives are issued with Company Health & Safety Policies, HSE Health & Safety Books, -CDM information, workwear and safety bags comprising hard hats, ear defenders, gloves, goggles, respirators, face shields, first aid kit and ABC resuscitation chart.
Other information, e.g. Electricity at Work Act etc. is available in our office and can be viewed or discussed at any time.
Any electricians responsible for testing and inspection have completed the City & Guilds 2391 course.
Portable Appliance Testing
The Health and Safety at Work Act places a responsibility on employers, employees and the self employed to provide and maintain safe plant and equipment, which is endorsed by the Electricity at Work Regulations.
Since 25% of all reportable accidents are caused by portable appliances, it is hoped that with effective routine maintenance, the number of accidents may be reduced.
The Regulations require that testing should be carried out by a competent person. All our testing is carried out by trained members of staff who have considerable experience in Portable Appliance Testing.
We use test equipment from the Seward range.
We test 240v & 110v equipment ranging from drills to typewriters, kettles to calculators etc.
The tests carried out are:
* Earth Continuity
* Fuse Rating
* Insulation
* Load
* Earth Leakage
* Flash
Prior to all these tests a visual check of the appliance is carried out to ensure correct fuse size, connections and damage.
All appliances tested are given a label to identify the appliance showing whether or not the appliance passed or failed and giving the next test due date.
After tests have been carried out the results will be processed using Seward software and a computerised printout will be issued showing all the test results.
Test results can be supplied on disc for an additional cost.
The cost of testing is dependent on the quantity of appliances and the geographic location of the site.
Free estimates can be provided by phone or via e-mail.
There is no minimum number or maximum number of appliances we are able to test.
Fire Alarms & Emergency Lighting
We have over 30 years of experience installing and maintaining fire alarms and emergency lighting systems or various sizes and types.
* Systems designed, stalled and maintained in accordance with BS5839 part 1 & 6 and BS5266.
* No restriction on size or type of system, from small conventional systems to large addressable systems including wireless systems.
* Self contained emergency lighting systems or central battery systems installed.
* Certificates are produced using software from the Amtech or NICEIC range.
* All engineers are fully qualified electricians with many years experience installing and maintaining fire alarm systems and emergency lights.
* Our system designers are qualified with BFPSA.
* Inspection and maintenance contracts serviced in a large geographical area.
* Very competitive rates for all services.
Fixed Wiring Testing
Whether you are buying a property, selling a property, or just require a routing safety check, our inspection services can cater for all your needs.
Tests carried out on any size property, Small Domestic Dwellings, Public Houses & Hotels, Guest Houses, Offices and Industrial and Commercial Sites.
Test’s carried out for entertainment licenses and for Building Societies when buying or selling properties.
Testing and Inspection in accordance with BS7671 (18th Edition I. E. E. Wiring Regulations) and carried out by Fully Qualified Engineers who also possess the City & Guilds Certificate in Testing and Inspection.
All tests are carried out in accordance with the Electricity at Work Regulations and Health and Safety at Work Act.
Test results and certificates and produced using software from the Amtech range.
Comprehensive itemised reports are submitted with all certificates accompanied by a quotation for any necessary remedial work.
All our test instruments are regularly maintained and calibrated.
Estimates & Advice
All quotations include a visit to your property by one of our Qualified Estimators to design the work and survey the property.
Professional Design and Consultancy, Project Management, and assistance with Building Management etc. is also carried out at competitive rates.
We have a full time trained CAD drawing operative who can produce professional drawings for all your requirements.
Contracting & Maintenance Fixed Wiring Testing
Whether you are buying a property, selling a property, or just require a routing safety check, our inspection services can cater for all your needs.
Tests carried out on any size property, Small Domestic Dwellings, Public Houses & Hotels, Guest Houses, Offices and Industrial and Commercial Sites.
Test’s carried out for entertainment licenses and for Building Societies when buying or selling properties.
Testing and Inspection in accordance with BS7671 (18th Edition I. E. E. Wiring Regulations) and carried out by Fully Qualified Engineers who also possess the City & Guilds Certificate in Testing and Inspection.
All tests are carried out in accordance with the Electricity at Work Regulations and Health and Safety at Work Act.
Test results and certificates and produced using software from the Amtech range.
Comprehensive itemised reports are submitted with all certificates accompanied by a quotation for any necessary remedial work.
All our test instruments are regularly maintained and calibrated.
Our maintenance service and small works department is very efficient and competitive offering a rapid response to emergency jobs if required.
No job is too small and your enquiry will always be treated efficiently by one of our friendly and helpful members of staff.
Our contracting department carries our installations ranging from small domestic jobs up to large commercial contracts.
All quotations are fixed prices for a 12 week period and are fully itemised, including all labour, materials, travel, plant and VAT. (No hidden extras or costs.)
All our work is inspected and tested upon completion and covered by our guarantee.
We have a very comprehensive public liability and employers liability insurance covering all aspects of our work.
All our operatives have been carefully selected and trained and are capable or working with minimum supervision.
They are all full time employees of the company.
ENVIRONMENTAL POLICY STATEMENT
- Lister Electrical provide an electrical service to a wide range of both commercial and private clients.
We recognise the fact that the nature of our services result in an overall impact on the environment, and that by conducting our business in a responsible and thoughtful manner, we can reduce this impact and even act to improve the quality of the environment where appropriate. As an integral part of this, we are committed to:
- Protecting the environment through the management of those operations associated with J. Lister Electrical which may have an overall negative environmental impact
- Integrating environmental considerations into our decision making process, including through purchasing, design, planning and implementation of our activities
- Continually improving our environmental performance through:
- Minimising waste production by attempting to reduce waste production in the first instance, to reuse wastes wherever possible, to recycle applicable wastes before the final option of safe disposal to appropriate location.
- Minimising the environmental impacts associated with our energy and fuel use wherever possible
- Ensuring our work is undertaken with a maximum consideration being given to all affected parties.
In order to achieve these goals, we will:
- Meet or exceed current and future legislative requirements
- Endeavour to prevent pollution
- Focus on objectives to support this policy and regularly review them.
Signed:
Equal Opportunities Policy
- Lister Electrical Ltd is committed to equal opportunities and will not discriminate against any person or organisation for any reason.
The services of J. Lister Electrical Ltd will be delivered on an equal basis irrespective of race, colour, religious belief, racial or ethnic origin, gender, marital status, sexual orientation, age or disability.
- Lister Electrical Ltd welcomes applications from all sections of the community and employees will be selected, developed and retained on the basis of their abilities and merits and the requirements of the post.
- Lister Electrical Ltd will encourage its suppliers, contractors, consultants, agents and advisors to have an equal opportunities policy in place.
NICEIC
The National Inspection Council for Electrical Installation Contracting (NICEIC) is an independent consumer safety organisation, established to protect users of electricity against the hazards of unsafe and unsound electrical installations.
The Roll of Approved Contractors
This contains thousands of names and addresses of Approved Contractors, listed under principal towns in England, Scotland, Wales and Northern Ireland.
If you have difficulty in finding an Approved Contractor, please contact:
General Manager
NICEIC
Vintage House
37 Albert Embankment
LONDON, SE1 7UJ
Tel: 0207 564 2323
Or visit their web site at www.niceic.org.uk
Company structure with regards to health & safety
Nigel Shorney – Director & Quality Control
Responsible for:- The provision and maintenance of all workwear and plant. Ultimate responsibility for the companies Health & Safety. Responsibility for implementing the complaints procedure. Responsible for any serious breach’s in the company policy. Responsible for maintenance of all vehicles.
Responsible for:- Producing Risk Assessment Forms, Method Statements & COSHH Data. Updating policies as new information is received and passing information on to employees
Inspector / NIC Qualifying Supervisor
Responsible for:- Quality Control to ensure that work carried out is to a good, safe standard in compliance with all the requirements. Producing Risk Assessment forms, method statements & COSHH data.
Danny Clarkson – Inspector / Estimator / NIC Qualifying Supervisor
Responsible for:- Quality Control to ensure that work carried out is to a good, safe standard in compliance with all the requirements. Producing Risk Assessment forms, method statements & COSHH data.
Dave Payne – Inspector / Estimator / NIC Qualifying Supervisor
Responsible for:- Quality Control to ensure that work carried out is to a good, safe standard in compliance with all the requirements. Producing Risk Assessment forms, method statements & COSHH data.
Foreman Electricians
Responsible for:- The general safe execution of the contract in accordance withthe method statement and risk assessment forms. Liaising with staff and employees regarding general Health & Safety matters. Ensuring that all the Health & Safety and Security Measures are adhered to.
Electricians
Responsible for :- Ensuring that they carry out their duties in accordance with all the documentation, and in a way that will not put themselves, or others at risk.
Lee Tattersfield – Buyer
Responsible for:- Ensuring that all equipment and materials ordered for site are to the approved British standards.
STATEMENT OF INTENT WITH RESPECT TO HEALTH & SAFETY OF THE GENERAL PUBLIC, BUILDING OCCUPANTS AN VISITORS.
It is the policy of J. Lister Electrical Ltd. to ensure, so far as is reasonably practicable, the health, safety and welfare of all employees, visitors and members of the public who may be affected by Company activities.
To achieve the highest possible standards of health and safety, our objective is to see that everything practical is undertaken to prevent injury and ill health by ensuring:
- A safe and healthy working environment.
- Safe systems and methods of work and a safe means of access and egress.
- Suitable and sufficient training, information, instruction and supervision.
- Completion and regular revision of risk assessments.
- Regular consultation with employees.
- Active participation and support of all employees.
- Proper welfare facilities and arrangements.
- Access to a competent health and safety advisor at all times.
- Arrangements to prevent unauthorised access by means of barriers and notices.
- A system of supervising and giving information to visitors.
- Proper protection to the public i.e. access, boarding, fences, lighting, emergency lighting, and warning notices.
- Emergency contacts.
- Removal of ladders, scaffold, and immobilisation of plant.
- Making safe holes and obstructions.
- Communication with pedestrians.
- Particular attention is to be paid to the supervisor of young children and pets.
Signed
STATEMENT OF INTENT WITH RESPECT TO THE HEALTH & SAFETY
It is the policy of J. Lister Electrical Ltd. to ensure, so far as is reasonably practicable, the health, safety and welfare of the employees, visitors and members of the public who may be affected by Company activities.
To achieve the highest standards of health and safety, our objective is to see that everything practical is undertaken to prevent injury and ill health to the public by ensuring:
- A safe and healthy working environment.
- Safe systems and methods of work and a safe means to access and egress.
- Suitable and sufficient training, information, instruction and supervision.
- Completion and regular revision of risk assessments.
- Regular consultation with employees and building occupants.
- Active participation and support of all employees.
- Proper welfare facilities and arrangements.
- Continuous improvements in the health and safety standards and an annual revision of the policy.
- Access to a competent health and safety advisor at all times.
Employees are required to comply at all times with the safety policy and the safe working procedures that will be explained to them by a member of the management of J. Lister Electrical Ltd.
Health and Safety is everyone’s responsibility and all employees must do all that is reasonably practicable to prevent injury to themselves and other persons who may be affected by their acts.
Where an employee considers that the arrangements for health and safety are inadequate, they are encouraged to report the matter to their Manager at the earliest opportunity.
Signed
ELECTRICIANS TOOLS
All our electricians are equipped with 1000volt rated screwdrivers, pliers, side cutters, wire strippers and crimping tools.
This is only a precaution since we do not permit operatives to carry out ‘live’ work.
1000volt rated gloves and rubber matting are provided if the connections being carried out are near to other live equipment.
Again this is a precaution and the gloves are not used for carrying out ‘live’ work.
All instrument test leads are to GS 38 standards.
All step ladders are industrial grade type and where necessary, fibreglass steps are used.
Lockable fuse holders are provided to all operatives if required.
An appropriate means of testing for voltage present is provided to all operatives.
Ladders, plant and tools are checked for safety about every 6 months and labelled.
Portable equipment is electrically tested about every 6 months and labelled.
Reportable Injuries
We have not had any notices served and legal proceedings have not been taken against us regarding Health & Safety issues.
Customer Care Policy
The organisation is conscious that the relationship with, and the safety of the Client is of priority. On the award of a contract efforts are made to ensure that the Client is confident that their agreement will be honoured with diligence and enthusiasm.
On receipt of the intent or contract an acknowledgement will confirm the receipt of the document with details of your personal contact for your particular contract together with details of other person within our organisation who are available for specific contact on technical, progress, quality, safety, and top management. Personal information such as mobile telephone numbers is readily available so that our staff may be contacted at any time and even out of hours etc.
As part of the agreement prior to contract at tender stage, we will ensure that the Client along with ourselves has sufficient protection for all aspects of technical and commercial risk.
Formally the terms of the contract will be to a national acceptable scheme such as JCT, plus any agreed amendments to ensure that the Client has the most advantageous agreement for the particular type of contract, together with our dictates so that there is limited scope for any contractual disagreements when construction is in progress.
Another key element to ensure that our Clients do not render themselves to prosecution under the Health and Safety At Work Act , is to present appropriate documents as demanded by legislation, for example under the CDM Regulations or the Managements regulations. We have available professional assistance to enable both our Client and ourselves to fully comply with legislation and expected practice as recommended by the HSE. Assurances of our commitment to health and safety law are demonstrated by our health and safety management system that is readily available.
On completion of a project we welcome the Client irrespective of any intermediate bodies that have participated in the construction, to fully inspect the completed project. Even at this stage sympathetic consideration is given to any comments of the client to ensure that the project is fully to their expectations.
The Client is fully informed at the end of the project with appropriate documents to give information on the actual construction and the details of any fitments, systems, etc., under CDM a health and safety file, to ensure that they are fully aware of all the construction details and the equipment, and furnishings supplied and how to ensure safety, maintenance etc for the future. We have been established for over many years, and consequently we consider that we will be here in the future to consult, assist, maintain, modify and add to any existing construction.
The appropriate conditions of contract ensure the Client has redress if dissatisfied or has a warranty problem, we are confident that it will not be necessary to resort to this is we will sympathetically resolve any such problem without resorting to other means.
The Client is in “our care” during construction.
Signed Designation Director
Company Ethos Statement
J Lister Electrical Ltd manages its business on Duty of Care Principles. This is reflected in all the different facets of our business, especially those created by the need to comply with statatory obligations and also for us to aspire to “Best” practice and standards.
It is considered that our business services offered take into serious consideration the well being of our Clients, our Staff and any party or person affected by our business activities.
Our business is to provide a first class product and service to clients requiring design, installation, servicing, maintenance, and inspection
This is achieved by developing and encouraging the enthusiasm, creativity, professionalism and team spirit of our workforce to meet the demands of our market place.
The development of this statement is illustrated by the series of policies that imply our intent. These are; –
- Health and Safety at Work Act
- Environmental Acts
- Customer Care Policy
- Social Care Policy
- Quality Assurance
- Training Policy
- Employment Care
These policies are expanded into Management Systems to give “TOTAL Management Systems”, see Master Index
Our aim is to give all our Clients and Partners a reliable fully compliant business system.
Any failure of these aims should be directly addressed for my personal attention.
Signed Designation Date 01.01.19
General Health and Safety Policy Statement
The organisation recognises its responsibilities to its neighbours, customers, employees, contractors and the public under the terms of national legislation. Our policy, so far as is reasonably practicable, is to provide and maintain safe and healthy working conditions, equipment and systems for all our employees, and to provide such information, instruction, training, and supervision as they need for this purpose. We undertake to adopt high standards, which we also require of others.
The organisation will provide the necessary information, instruction, training, and supervision for employees, and will provide the appropriate safe places and systems of work. We also accept our responsibilities for the Health and Safety of other people who may be affected by our activities.
It is equally the duty of every employee to take reasonable care so as to protect the health and safety of themselves or any other persons who may be affected by their acts or omissions at work.
Every employee has a duty to co-operate with the company in so far as it is necessary to secure these aims. The employee must perform any duty or comply with any legal requirement that may be needed in order to do so.
The allocation of duties for safety matters and the particular arrangements which we will make to implement the policy and arrangements, are set out in more detailed documents which form our Health and Safety Management System.
These documents have been issued to appropriate managers, supervisors and staff for them to implement the requirements in their work activities and departments. These comprehensive documents are freely available to any member of staff.
The policy will be kept up to date, particularly as the organisation changes. To ensure this, the policy and the way it has operated will be reviewed each year.
Signed Designation DIRECTOR Date 01.01.19
RACIAL EQUALITY POLICY
The purpose of this policy is to ensure equal opportunities for all workers, job applicants, clients and customers, irrespective of race, colour, nationality, ethnic or national origin. We value a diverse customer base and the individuality and creativity that every worker potentially brings to the workforce.
Operating principles
- Workers, job applicants, visitors, clients and customers will be treated fairly, openly and honestly, and with dignity and respect.
- No job applicant or worker will receive less favourable treatment on grounds of race, colour, nationality, ethnic or national origin.
- Equality of opportunity is about good employment practice and makes sound business sense. Steps will be taken to make sure all business practices ensure equal opportunities.
- Recruitment, training and promotion opportunities will be made as widely available as possible.
- Selection criteria for employment, training and promotion opportunities will be entirely related to the job.
- Employment decisions on recruitment, promotion and training will be made solely on the basis or merit.
- Everyone has the right to work and do business in an environment free of unlawful discrimination and harassment. We will not tolerate such behaviour under any circumstances.
- Disciplinary action, including dismissal, may be taken against any worker found responsible for harassment or discrimination.
- Any worker or trainee who believes he or she is being discriminated against, victimised or harassed should raise the matter through the company’s complaints procedure.
This policy is fully supported by the DIRECTOR. We will ensure that all our workers, customers and clients are aware of the policy, and that they understand that they are responsible for observing it.
Our racial equality action plan outlines the steps we will take to give effect to this policy.
- We will circulate our racial equality policy, harassment policy and complaints procedure to all workers and their representatives, and also display them on company notice boards.
- Our aim is to employ a diverse workforce. We will regularly review and revise the company’s policies, practices, and procedures, to make sure they are not potentially discriminatory.
- If people from particular ethnic backgrounds are under-represented, we will:
- Make sure the criteria for selection are entirely job-related; and
- Keep track of the ethnic back grounds of all workers and job applicants, and use the information to improve opportunities at all levels in the company.
- Our aim is to serve all members of the communities we serve.
- If an employees first language is not English, then the company will either offer English language training, or provide instructions/documents in the employees first language and/or provide an interpreter.
COMPANY QUALITY POLICY
J Lister Electrical Ltd was established in 1973 to provide quality Electrical Services to the domestic, commercial and industrial markets.
We are based in York and employ 30 people.
Quality is important to our business because we value our customers.
We strive to provide our customers with products and services which meet and even exceed their expectations.
We are committed to continuous improvement.
We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business:-
- Regular gathering and monitoring of customer feedback
- A customer complaints procedure
- Regular site visits by supervisors to check quality of work
- Training and development for our employees
- Regular checks to ensure goods and materials at least meet the specified items
- A final ‘snagging’ visit to all jobs, prior to handover, to ensure qood quality workmanship and a tidy site.
Though the Director have ultimate responsibility for Quality, all employees have a responsibility within their own areas of work so helping to ensure that Quality is embedded within the whole of the company.
Signed:
Position: Director
This revision dated: 01.01.19
